Nataly has been such an asset to the site since she was hired. Her hard work and dedication made our decision to promote her a no-brainer! She is funny, kind, and best dressed in the office! We are so lucky to have her on the team. Congrats on this well-deserved promotion!

Charisse started with AION as a temp in June of 2022 and due to her impeccable work ethic was promoted to full time by September. Since then, said has never wavered and only showed more promise as time went on; exhibiting natural leadership, professionalism, and a positive attitude. Notable examples are serving as an unofficial mentor to the less experienced leasing associate, following up with the maintenance team on scheduled projects in the absence of REM without prompting to ensure nothing slipped through the cracks, coming well prepared to all staff meetings with any pertinent leasing information, to name a few. Though the site works as a team on most aspects, I would be remiss if I didn’t mention her contributions to all 3 metrics of occupancy, delinquency, and renewals; a driving factor in increasing its stagnant 92% occupancy to pushing close to 96% today with 95% trend, mitigating delinquency calls and ensuring timely payments within her power, and since the start of her AREM training program at the beginning of March shown REM in 30 of the 90-day timeframe that she is more than capable of handling her upcoming duties, allowing for an early promotion! Including achieving a 100% renewal percentage her first time around. There is no shortage of words to express how lucky Woodlands and AION are to have an employee so dedicated to her property but more importantly to her staff always striving to be a team player first which I could not vouch for more.